Price Policy
Custom doll
house believes prices should always be low, not at just certain
times of the year. You shouldn't have to wait for a sale, to
get the best price. For
that reason, we have all our doll houses priced at up to thirty
percent off every day, 365 days a year. You can feel confident
that you will always get the lowest price, no matter
what time of the year or season.
Complete
Customer Satisfaction
Whether
it's through email or by phone, we promise to respond and address
your inquiries, requests and concerns, quickly and efficiently. We work very hard to ensure complete
customer satisfaction on every order. We pride ourselves on
our outstanding customer service record. We love hearing from
our customers and welcome your
comments. Here are just a few comments
we've received from our valued customers.
Competitor
Low Price Guarantee
No one else, on the web, offers
Custom Doll House's Price Match Guarantee. If you find the same doll
house, on another retail website for less, simply email us the link and we'll
beat their price by $5.00. Take advantage of this great
guarantee up to 10 days after your order was placed.
Price
Adjustment Guarantee
If, within 30 days after you
purchase your dollhouse, we lower our price, we will refund
you the difference. CustomDollHouse.com provides you with the
convenience of purchasing all your dollhouse, accessory and supply
needs at one place and feeling confident your getting the best price
backed by our award winning service guarantees.
Risk-Free
Purchase
Guarantee
Our
Risk-Free Purchase
Guarantee says you will be completely satisfied
with your order or you may return it for a refund. What's more... we offer free
shipping on qualified orders with NO sales tricks! You won't
pay inflated prices just to get it shipped "free".
Our product consultants are specially groomed to make your shopping experience as easy as possible. We are not in this business to make a sale, we are here to create a satisfied customer. That is why we strive to make sure that your purchasing decision is a carefully informed one. We will tell you more about the products you want to buy than anyone else in the business. Our consultants not only answer your questions, they offer expert advice and will help you decide which product best meets your needs within your budget.
An interactive web experience - Although we are preaching to the choir - after all, you are using our web site so you know how interactive we are - we cannot help but emphasize how hard we work to ensure that your buying experience is as close to an in-store scenario as is virtually possible. Plus, we have all the “hard to find” items and make it simple for you to find them! Our incomparable expertise at web site management drives a unique customer experience and has catapulted us to incredible success within the industry – we are the most widely recognized
dollhouse and miniatures site on the internet. Yet we have created the most convenient, content-rich site in the
dollhouse and miniatures world, loaded with information and the very best photography in the
business.
We See Things Through Both the Manufacturers’ and Your Eyes.
Not only are we one of the world's leading sellers of dollhouse and
miniature products, we manufacture several miniature accessories
ourselves. We are intimately engaged in both sides of the selling equation. Therefore, we know what goes into a sale. We know that customer service is even more important than product quality. We care passionately about most, but more so about meeting your demands and exceeding your expectations.
Despite the competition, our hard work to obtain a consistent, reliable, top-quality
online dollhouse company has allowed Custom Doll House to establish a reputation for quality and to develop long-term relationships with our customers.
We sincerely look forward to serving you now and in the future.
Sincerely,
Mike
Kazaros
Director
of Sales/CEO
Custom
Doll House
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